Tourist license: I-0004944.1
Effective Date: 2025.06.22
Welcome to Sunwhere Tenerife! These Terms and Conditions govern your use of our website (www.sunwheretenerife.com) and the services we offer, including apartment rentals and the purchase of our digital product, the Travel Kit. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions.
Please read them carefully.
Sunwhere Tenerife is operated and managed by Zoltan Piskor and Lilla Konczlik. Sunwhere Tenerife is a tourism brand offering:
Tourist license number: I-0004944.1
Name: Zoltan Piskor
NIE: Y70404069-S
Address: Calle Murcia 5. Costa Adeje, 38660, S/C Tenerife
Name: Lilla Konczlik
NIE: Y70404141-H
Address: Calle Murcia 5. Costa Adeje, 38660, S/C Tenerife
By using our services, you confirm that:
3.1. Reservation Process
You can book your stay directly through our website. All bookings are subject to availability and confirmation. A booking is only valid once confirmed via email.
3.2. Payment Terms
3.3. Cancellation & Refund Policy
In case of force majeure (e.g., flight cancellations, natural disasters), please contact us — we aim to be flexible and fair.
3.4. House Rules
By booking with us, you agree to follow the property’s specific house rules, which will be sent to you prior to check-in. Failure to comply may result in early termination of the stay without refund.
3.5. Security Deposit
A €200 security deposit is required prior to arrival. This payment must be made online via Stripe. You will receive a dedicated payment link in your check-in email, and an official receipt will be provided upon payment.
The deposit will be refunded within 7 days after departure, if no damage has been caused to the property or its contents.
In case of any damage, part or all of the deposit may be withheld, accompanied by documentation of the issue.
4.1. Product Description
The Travel Kit is a digital guide that provides a complete, day-by-day itinerary for exploring Tenerife.
4.2. Delivery
After purchase, you will receive access to the Travel Kit via email or download link. Delivery is instant unless otherwise specified.
4.3. Refund Policy
As this is a digital product, all sales are final. No refunds will be issued after delivery.
If you experience issues with access or downloading, please contact us immediately at [hello@sunwheretenerife.com].
You may sign up for updates or create an account to access certain features. You agree to provide accurate information and keep your login details secure.
For information on how we handle your personal data, please refer to our Privacy Policy.
All content on our website, including text, images, logos, and the Travel Kit, is the property of Sunwhere Tenerife unless otherwise credited. You may not reproduce, modify, or distribute our content without written permission.
Sunwhere invites returning guests and loyal community members to join the Sunwhere Ambassador Program, our way of saying thank you for choosing us again and sharing the Sunwhere experience with others.
What is it?
Through this program, guests can earn free night(s) by making repeat direct bookings or by actively referring others to Sunwhere. These rewards are a token of our appreciation for your loyalty and engagement.
Where can free nights be redeemed?
Free night rewards are redeemable only at the following participating apartments:
Terms and Conditions:
Sunwhere Tenerife is not liable for:
While we strive to provide accurate information and helpful travel tips, all recommendations are used at your own risk.
We reserve the right to update these Terms at any time. Any changes will be posted on this page with a new effective date. Continued use of our site and services after changes indicates acceptance.
These Terms are governed by the laws of Spain and the European Union. Any disputes will be resolved in the courts of Santa Cruz de Tenerife, unless another jurisdiction is required by consumer protection laws.
If you have any questions about these Terms, please contact us at:
